One of my regular riders has been sitting in the front row of my class for months. I’ve often thought to myself, “Her saddle height seems a bit low,” but truth be told, sometimes I tread carefully with adjustments to participants who take multiple classes at our studio. Safety first, of course, but how many times have we heard replies from riders such as, “I like my [insert bike part] where I have it, but thanks anyway”?
Last week, she came up to me after class and asked why she can’t seem to get her watts up while riding. As a petite female, she knows she won’t see numbers like the guys next to her are putting up (we have metrics displayed on big screens), but she felt the numbers should be higher when she feels she’s working “hard.”
Right after she left, another regular rider said to me, “You know that woman who sits right up front? Her seat looks so low to me.”
Cue the facepalm.
The next class, I checked her saddle height and moved it up a notch. She usually leaves a bit early so I emailed her to see how the new position felt. Her response? The little change definitely made a difference, she said, and she thanked me.
I happened to see her in the locker room a few days later as we were both quickly getting ready to head out. “You know, it was so nice of you to email me and check,” she said. First, I smiled. Then I asked if she noticed whether her watts had increased at all; she said, “Yes!” Then she smiled too; in that moment we both saw the lightbulb go on—one small change made a big impact in her performance.
Reflecting back on the experience, a few lightbulbs turned on in my head.
- As instructors, we can become comfortable in our routines. We have a long to-do list before class, many things to monitor simultaneously as we prepare to start the ride (metrics, cueing, lights, timing, why is that Spotify display so small?, etc). We often let our regulars do their own thing. When someone else sees something we might have missed or hadn’t thought about in a while, it’s OK!
- My post-class email to my regular rider took me seconds to write. However, she really appreciated the effort AND her watts increased. It was a very small effort for a very big return.
- I followed up/thanked the rider who pointed it out, and he seemed pleased too. Spreading the love is a great way to build community.
- And finally, never forget how important proper setup is to one’s ability to put out watts. If you are too low or too far back, you can’t apply proper force to the pedals.
Sure, I could have been embarrassed that another rider pointed out something I probably should have addressed. On the bright side, this participant knew it would be fine to approach me, because he knew that as a coach, I want all my riders to safely perform their best.
Has one of your students offered a tip about another rider? What did you do and how did you take it?